Terms are Net 30 Days on approved credit only
Payment may be made by Debit Card, Visa®, MasterCard® or American Express®, Discover® or PayPal through our website or through requested invoice.
DistilleryProducts.com prides itself on exceptional customer service and superior product quality. Each item is hand inspected for quality prior to being shipped to you. If any issue should arise, rest assured we stand behind our products and are proud to offer a 100% satisfaction guarantee on any defective merchandise. We Guarantee our merchandise will be free of defects in materials or workmanship upon receipt of goods.
Our guarantee includes exchanges only. No refunds are available on customized items so please inspect goods and communicate any concerns so we can address any issues. Any defects or damages MUST be reported within 10 business days of delivery date No Exceptions. All merchandise returns/exchanges must have an RA Number.
Damage related to Shipping
Damage as related to shipping must be reported and claimed through shipping carrier UPS or FedEx. If you need assistance in this process feel free to reach out to your brand manager.
Customer Service is available to answer any questions or concerns by phone 1-844-837-1515 or via email at firstname.lastname@example.org between the hours of 8:00 a.m. and 5:00 p.m. MST.